Privacy Policy

This Privacy Policy describes how Belibags (the “Site”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website. We are committed to maintaining your trust through secure checkout systems, encrypted transactions, and transparent data practices.

1. Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your orders or support requests.

Device Information

  • Examples: Browser version, IP address, time zone, cookie information, viewed pages or products, and search terms.
  • Purpose: To load the Site correctly for you and improve functionality through analytics.
  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.

Order Information

  • Examples: Name, billing and shipping address, payment details (including credit card numbers), email address, and phone number.
  • Purpose: To fulfill your order, process payments, arrange shipping, send invoices, verify transactions for fraud, and communicate order updates.
  • Source: Provided directly by you during checkout or account creation.

2. Cookies & Tracking Technologies

We use cookies and similar technologies to recognize your device, remember your preferences, and analyze Site performance. Cookies help us offer a secure and personalized shopping experience.

You can control or disable cookies through your browser settings; however, doing so may limit the functionality of certain Site features.

3. Sharing Personal Information

We share your Personal Information with trusted partners to provide our services and fulfill your orders. For example:

  • We use Shopify to host our online store. Review Shopify’s Privacy Policy here: https://www.shopify.com/legal/privacy.
  • We share necessary shipping information with our delivery partners (UPS and USPS).
  • We may disclose Personal Information to comply with legal obligations or respond to lawful government requests.

We never sell, rent, or trade your Personal Information to third parties for marketing purposes.

4. Marketing & Analytics

We may use your data to send occasional marketing emails or updates about new collections and promotions. You can opt out at any time using the “unsubscribe” link in our emails.

We use Google Analytics to better understand visitor interaction. Learn more here: https://tools.google.com/dlpage/gaoptout.

5. GDPR & CCPA Rights

If you are a resident of the European Economic Area (EEA) or California, you have rights to access, correct, port, or delete your Personal Information. To exercise these rights, contact us at support@belibags.com.

6. Data Retention

We retain your Personal Information only as long as necessary for legal, accounting, or operational purposes (such as warranty verification and transaction history). You may request deletion of your data by contacting us directly.

7. Security

We implement SSL encryption and comply with PCI DSS standards to secure payment and personal data. Your credit card information is processed securely by Shopify Payments and never stored on our private workshop servers.

8. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated version will always be posted on this page.

9. Contact Our Studio

Belibags
1901 Edgewater Dr
Friendswood, TX 77546
Email: support@belibags.com
Phone: +1 (409) 995-1230